Keauhou Kona Surf & Racquet Townhouse #36

The plumbing in the downstairs bedroom was subpar in terms of hot water and water flow in the sink. That said, the property served our needs and the kids loved the pool. It was fine for a short stay.

Manager's Response

Our family of 8 (6 adults, 2 kids) enjoyed our stay. The townhouse was clean and comfortable. Located close to beaches and most tourist activities based in Kona. Highly recommended for a great place to land when you have a lot to do on vacation. The pool is nice for a quick dip if you need to cool off or to relax while the kids get some energy out too. We had a few bugs in the kitchen but had a notice on the door that pest control would be there on the day we checked out so they are on top of the situation.

Manager's Response

Unit was clean, the new appliances were delightful...that stove/oven is very much desired ♥️ My family from Kona enjoyed the luxury of the air conditioning Missing one minor thing, no ping pong paddles
Having the grocery store close by was a blessing

Manager's Response

Best vacation!! Great place to stay and the rental agency is easy to work with. The place had everything we needed and close to the beach. We will be going again next yr.

Manager's Response

Nice condo and great location.

Manager's Response

My experience has been amazing, from questions to location, and the townhouse itself. Any questions I had with the property was answered promptly and helpfully. The townhouse itself was great with air conditioning in almost every room - much needed for us Alaskans.

Manager's Response

Overall it’s a good place. The location is pretty good, something’s were just a few min away, a short walk to the grocery store of farmers market but most activities ended up being 20min. The place is advertised for a large group, it looks much bigger in pics than it is in reality. It’s great for 5 people but anymore it was cramped. The kitchen is tiny and enclosed so even 2 people at a time was pushing it. We had small bugs which is expected in Hawaii so no biggie but we also encountered a few large bugs, maybe cockroaches. I know bugs are to be expected but these things were huge. Loved the text communication from property management, easy & fast replies. the upstairs bathroom light was sometimes working, it flickered to work not a big deal for us but might be for the next renters.

Manager's Response

Our overall stay was quite pleasant. We enjoyed our townhouse and the surrounding area.

Manager's Response

We were 2 families staying for a week and this townhouse was perfect. Plenty of space for all of us, clean, and the AC was wonderful after a hot day in the sun. Our favorite part was the on-site pool (perfect for the kids!) and the nearby beach access.

Manager's Response

Nice place good location could use a little more bug control

Manager's Response

Overall good. Back bedroom noisy due to road traffic. Pool area was lovely though would have liked hot tub. Easy to get to places

Manager's Response

A Very clean home with everything we needed. It was convenient to be located so close to Kona. A short walk to the supermarket, coffee shop and bakery. A big plus for my family with the beach chairs and umbrella. Thank you for helping make our vacation the perfect getaway.

Manager's Response

Spent about a week in Kona. Four adults and three kids enjoyed the home. There was plenty of space for everyone. The property has been updated beyond the pictures shown and we were pleasantly surprised to see that air conditioning had been installed throughout the house. It worked great and kept the house very comfortable. The home is close to necessities like a grocery store and drug store. It is also walking distance to one of the better snorkeling spots in Kona. The management company was very professional and took care of us completely. All the prearrival directions were clear and concise. We highly recommend this property and would stay here again!

Manager's Response

Quiet, next to snorkeling beach and walking distance to coffee and shopping. Beautiful sunsets from the grounds and cute little geckos running around outside. Location was excellent.Management company was excellent to deal with. Very comfortable accommodation for a large family-we were 7 adults. If you prefer to be away from the downtown busyness then this is perfect. Highly recommend.

Manager's Response

So happy we decided to book this property! We were a group of 7, and this condo fit us all very comfortably! Everything in the unit functioned as intended. It was clean. We had everything we needed. The kids loved the pool. It was a short walk to a little beach. We grilled at the pool and ate dinner on our patio. when we did not eat in, we were very close to restaurants, shopping, and also our planned excursions. I would return and highly recommend!

Manager's Response

This apartment has been ideal for my stay fn hawaii to compete the Ironman. ideal for traveling with family

Manager's Response

The townhouse was a perfect getaway for my family and my brother's family. We cooked some and we relaxed there for a week. It was a great location for snorkeling and visiting Kona and the rest of the island. All the amenities were worth the price we paid, from laundry to pool, extra towels and the pullout couch. The check-in instructions were clear and thorough, everything was handled electronically and smoothly. We will rebook with Knutson when we return.

Manager's Response

Excellent location, very beautiful and close to everything. Very professional staff and prompt responses. Townhouse was quiet, private and clean. We had four adults and four kids in our party, so it was great to have space for so many people, including a kitchen and washer/dryer. Couch had been upgraded with rest of livingroom and dining room furniture (original post said fold out couch, replacement dies not fold out) by the time we got there, but there were rollup mattresses instead so it worked out fine.

Manager's Response

Very nice! The only thing I didn’t like was the noise the pipes made when we would use the bathroom sink and that there was only 1 air conditioning unit in our place.

Manager's Response

beautiful grounds with great pool and central location. A little dated condo that needs some work. We had issues with dryer and ice maker.
But overall the stay was nice and relaxing. loved the extra bedrooms and glad for the AC unit for the one bedroom.

Manager's Response

Excellent location. You can see a beach with a couple of minutes walking. The house condition is ok and as described.

Manager's Response

The townhouse is a nice place. It had what we needed and being able to walk to the beach was nice. House was clean and in a gated community. Shopping is close by. When our unit had an issue the property management sent someone that day to fix it.

Manager's Response

Location is perfect...great fishing right off the cliffs. Need to upgrade TV's but other than that we throughly enjoyed our stay.

Manager's Response

Great location and the place was just what we needed!
Pool was nice and the private beach area was AMAZING to watch the sunset!
The house was perfect for the 3 couples that went on our trip!
Walking distance to market and a nearby beach!
The company renting it were super nice and promptly returned any questions we had.
Would def stay again!!!

Manager's Response

Nice place, Great location close to town, but, not too close and easy access to lots of outdoor adventures.

Manager's Response

This condo was the perfect way for our group to experience the big island. Location was top notch, away from the busy shops but not too far away to visit them. Pool was centrally location. There was also a binder at this property that went into detail about different activities around the island, food options, and management contact numbers. We did not experience any problems throughout our stay. management allowed us a late check out since our flight was a red eye. I would recommend this property for everyone.... families, friends. Mahalo!

We so enjoyed our stay. There were a couple of minor issues that were addressed as soon as we let management know. Blake was very helpful.

Manager's Response

We so enjoyed our stay. There were a couple of minor issues that were addressed as soon as we let management know. Blake was very helpful.

Manager's Response

Hi!
On behalf of those people stayed at the place I would like to say,”Thank You”! They really enjoyed their stay due to a very quite place, which has everything they needed. So, hopefully on their next vacation they want the same place cus it reminds all of us about the passing of our beloved son,brother or dad. So Mahalo!

Manager's Response

The location was great! The only a/c was upstairs in the master bedroom. There are lots of fans and ceiling fans in every room. But it was still hot in the condo. The only issue we had was with the hot water. It I contacted the property management company and they sent someone out that day. Which was amazing. Over all, for the price, you really can’t beat it.

Manager's Response

This unit is a great place for a family vacation. Lots of room for all. We traveled for a wedding and the location worked well for scheduled and impromptu events. Nice pool, private beach and the shopping center close by had everything we needed. The only issue was that in July it was hot and the only AC was in the master bedroom. Lots of fans to move the air in the other areas.

Very spacious house. Lots of room for our big family. They even had snorkel gear and boogie boards to use for the beach. Awesome!

Manager's Response

Had a little trouble figuring out gate codes etc but met with property managers. Good property for the value. Only one air conditioner on site in master bedroom. Needs at least two more,one in second bedroom second floor and one on main floor. Condo was too hot to sleep. Great otherwise. Barbacue near condo only had two burners working. Enjoyed stay otherwise.

Manager's Response

I loved my choice to stay here! It came with a couple of small issues which were cared for immediately. The location was awesome as well. My only recommendation would be that they have more than just the air conditioner in the master bedroom and a cable box in the downstairs bedroom. It’s a DVD player in there, but who brings dvds on vacation? I would definitely be using Knutson & Associates again!!

Manager's Response

Cada con muy buena ubicación, amplia y en recinto con piscina, tenis... en la misma playa.

Manager's Response

We had great time staying at Kona and this townhouse/condo community.
It is very safe and family friendly gated community. Very clean and beautiful plants, trees. 5 star to landscape personnel. We enjoyed the pool very much. It is also clean and well taken care off. If you are tennis player this is the spot. They have 3 tennis courts, which are in best shape with shaded awnings and benches. Overall 5 star and definitely recommend to friends and people. Keep up the good work.

Manager's Response

Great location next to Kahalu’u for excellent snorkeling. Beds very confortable. We used the BBQ next to the pool area to cook our dinners and ate outside. Pool very clean and big. We were a party of 7 and had to wash the dishes after each meal.

Great condo just south of Kona. Very clean with a pool and BBQ sites within complex. Stores and restaurants in walking distance. The best part is that the place is located in walking distance to Kahaluu Beach park, the best snorkeling beach on the Big Island!!!! Blake was always accesible when we needed him.

Location was perfect for us. Furniture was pretty. No air conditioning in living area was miserable. Pool is wonderful. Loved we could walk to see turtles.

Manager's Response

Nice place! The townhouse was small but provided plenty of sleeping space. Kitchen was tiny but we still managed to cook several meals there. Close to beaches and has its own (community) pool and tennis courts. Laundry facilities in the townhouse was absolutely crucial to our stay! Would go back!

Manager's Response

Centrally located with a public beach right down the road, grocery store up the street, and a great pool and tennis court right on the property. We had a great lunch at Da Poke Shack just up the street. Be aware that like most places in HI, there is no central AC, so windows stay open which leads to bugs.

Manager's Response

The only thing that kept this from being a 5 star review is that only the master bedroom had air conditioning. Otherwise the property was clean and well furnished.

Manager's Response

This nicely updated 3-bedroom offered the opportunity for our group to stay together but have plenty of room with no one on the couch. Weather was consistently good, location and complex are our favorites.

Manager's Response

A great (and affordable) place to stay on the big island. Right in the middle of our favorite snorkeling spots. Short drive to some cool hangouts.

Manager's Response

we had the back bedroom and could not sleep for the traffic noise.there where plenty of towels etc.beautiful grounds. Very friendly people live in the complex.easy to check in and out.left a message on sunday the internet wasn't working. Called again Tuesday and someone fixed it Wednesday I would recommend it to someone if they didn't need all bedrooms

Manager's Response

This 3 bedroom townhouse fit our needs perfectly. Two bathrooms, laundry facilities and nice kitchen. We barbecued outside at the communal grills, and had a dinner for 14 people at the communal eating area. There is a nice (albeit rocky) beach just past the parking lot that even had turtles. Pool was lovely and lots of lounges. The townhouse was clean and well equipped and the few things that needed to be fixed upon arrival were promptly dealt with, including bringing a brand new TV. The road noise outside the master bedroom is completely drowned out by the air conditioner.

Manager's Response

house was in a good location.pool great for kids. shame there was no AC. tv in one room did not work. main tv very poor quality. not enough cups in the kitchen

Manager's Response

We had a great time at the surf and racquet club. The accommodations were exactly what we expected. The pool was under construction and with only one a/c unit in the place it was quite warm. The townhouse was well stocked and easy to use. Thanks so much.

Manager's Response

A totally satisfying experience from arrival through departure!

Manager's Response

The price was excellent and property is beautiful. So many beautiful flowers, plants, trees, close to ocean, saw turtles on beach every day (only few minute walk). Plus grill and pool and tennis. Condo was close to road, but did not bother me. Room need some repairs but price was more important than everything being perfect. Furniture and beds were way nice and kitchen nice. A few rusty utensils could be replaced. Washer and dryer included, two baths and three bedrooms, and porch. I give it excellent rating and great value.

Manager's Response

The condo was very clean and the grounds were well kept. You are just a few minutes from Kailua Kona and great snorkeling. We'll stay again.

Manager's Response

This unit worked great for our two family travel caravan of 7..

Manager's Response

We had a great time staying at Keauhou Surf & Racquet #36. The place was very well decorated and was big enough for our family of eight people. The location of the townhouse was close to the pool and we enjoyed using the pool and tennis courts while staying at the condo. All the staff was very friendly and helped out in any way they could. The condo was equipped with all the things that you could use while on vacation. I would definitely recommend this condo to anybody planning to take a vacation to the Big Island.

We arrived late at night and were pleasantly surprised to find this property in an excellent location and condition.Very clean, comfortable, quiet. Pool is generous size. We will definitely stay here again. Also very happy with the property management company

We had a great time in this Townhome. No problems but it needs more A/c units.

The property that we rented was perfect for our small family reunion. The property was exactly as described. We found that it was very close to shopping at a small mall within walking distance. The access to the highway was easy and we were sight seeing in all directions. The strip on the city was a much longerr walk but a short drive and we were at farmers markets and parking was free. There was one thing that we found was if you want to keep your vehicle clean do not park under the trees. The maintenance staff solved the problem and directed us to a hose that we could wash the vehicles for free.

Pros The location of this property is good close to Alii Street without being too close to the hectic traffic of AliI Street it has great access to main roads, a market and drug store very close and is a reasonable distance from Kona Airport. Overall, the space is as listed with 2 queens, 2 twins and a sofa bed. For a small family or few couples this rental is well suited to fit. There are enough pots and pans and miscellaneous cooking supplies someone else has left behind.
Cons/Misc While this will potentially sleep 8 there is really not room for 8 people in the house. There is seating for 4 at the table, 4 in the living room, 4 outside any more than 4 and you would not be able to comfortably use the living space.
There is one air conditioning unit upstairs for one bedroom it is very hot upstairs and impossible to cool anything but the one bedroom down. The bedrooms are a good size but have a lot of furniture in them so they feel smaller. Also, the beds are incredibly hard if you like this its fine, but if not its very uncomfortable. Also, this unit has a very small water heater, so plan on fast cold showers if you have more than 2 people showering. The parking spot assigned to the property has the owners car permanently parked in it. You have to park in visitor parking which is not always easy to find late at night.
Expect to purchase basics we were there for a week and ended up having to purchase trash bags, dishwasher soap, toilet paper and paper towels. All of these things were obviously bought by someone who had previously stayed there and we ran out while we were there. Also, there are 7 plate settings, so if you have a meal for 4, you have to run the dishwasher before the next meal.
Finally the property needs some maintenance nothing that was impactful but general items like, dings in the wall, rusty bi-fold doors, loose screen doors, stained tubs, etc. that fixing would make the property feel a lot nicer.

The unit was nice and had everything that was needed to stay there and have a good time. Overall the unit was clean with the exception of the 2nd floor tub and the first floor shower stall. The only problem that we encountered was the owner apparently had a vehicle stored in the parking spot for unit 36 and we constantly had to find a parking spot. On two occasions we woke to find our car completely covered in bird droppings. The room with the air conditioner which we considered to be the master bedroom has a lot of noise from the road being extremely close. Overall the condo was very nice and would stay there agai

A wonderful 10 days on the beautiful Big Island was centred by our stay at Keauhou Surf and Racket. Close enough to Kona to walk but far enough away to escape the bustle the resort has all the amenities one could want.